No worries! We offer a size exchange policy to ensure you get the perfect fit. Simply contact us within 7 days of receiving your order, and we’ll guide you through the exchange process. Make sure the shoes are unworn and in their original condition

We want you to be completely satisfied with your purchase. If you're not happy with your shoes, you can return them within 14 days of delivery for a refund or exchange. Just ensure the shoes are in their original, unworn condition with all packaging intact.

We recommend measuring your feet using a ruler or tape measure and comparing it with our size chart on the product page. If you’re between sizes, it's best to size up for extra comfort. Our customer support team is also available to assist with size recommendations.

We aim to deliver your order within 3-7 business days after dispatch. Pre-orders or custom-made shoes may take a little longer. You'll receive a tracking number to stay updated on your shipment’s progress.

Yes, every pair is handcrafted by skilled artisans using traditional shoemaking techniques. Our artisans pay attention to the finest details, from hand-stitching to final polishing, ensuring each pair is unique and crafted to perfection.

At Solenza, every pair is handmade with premium materials, offering a perfect blend of luxury, comfort, and durability. Unlike mass-produced shoes, our artisans focus on every detail to ensure you get a product that’s built to last. Choose Solenza for craftsmanship you can trust.

4o